Privacy
policy

This policy explains how Kitsune AI ("Kitsune AI", "we", "us") collects, uses, stores, and protects personal information when you visit our website or get in touch with us. We keep the amount of personal data we hold to what we actually need to answer you and run our business.

Information we collect

Information you give us

When you submit a form, request information, or email us, we collect the details you choose to provide. This typically includes your name, email address, company or organisation, and the content of your message.

Information collected automatically

When you visit the site, our hosting and analytics providers record limited technical information such as the pages viewed, approximate location at country level, referring page, and general device and browser type. We use privacy-focused analytics that does not build advertising profiles of individual visitors.

How we use information

We use personal information to:

• respond to your enquiry and communicate with you about it;
• provide, operate, and improve our services and this website;
• send information you have asked for, or that is relevant to an existing discussion;
• maintain the security and integrity of our systems; and
• comply with our legal and regulatory obligations.

We do not sell personal information. We do not share it with third parties for their own marketing purposes.

Legal bases for processing

Where data protection law such as the UK GDPR or EU GDPR applies to you, we process personal information on one or more of these bases: your consent; the performance of a contract or steps taken at your request before entering one; our legitimate interests in operating and improving our business, where those interests are not overridden by your rights; and compliance with a legal obligation.

Cookies and similar technologies

We use only the cookies and local storage needed to make the site work correctly and to understand aggregate traffic patterns. We do not use advertising or cross-site tracking cookies. You can block or delete cookies through your browser settings, though some parts of the site may not function as intended if you do.

Sharing and service providers

We share personal information only where necessary, with:

• service providers who process data on our behalf, such as hosting, content delivery, analytics, and email delivery providers, under contracts that require them to protect it and use it only for the services they provide to us;
• professional advisers such as lawyers and accountants, where required; and
• authorities or other parties where we are required to do so by law, or to establish, exercise, or defend legal claims.

International transfers

We operate internationally, and our service providers may process information in countries other than your own. Where personal information is transferred across borders, we take steps to ensure it remains protected by appropriate safeguards, such as standard contractual clauses or transfers to jurisdictions recognised as providing adequate protection.

Data retention

We keep personal information only for as long as we need it for the purposes described in this policy, and then for any additional period required by law or necessary to resolve disputes and enforce our agreements. Enquiry correspondence is generally retained for as long as the relationship remains active and for a reasonable period afterwards.

Security

We apply technical and organisational measures appropriate to the risk, including encryption in transit, access controls, and restricting access to personal information to people who need it. No method of transmission or storage is completely secure, so we cannot guarantee absolute security.

Your rights

Depending on where you live, you may have the right to request access to the personal information we hold about you, to have it corrected or deleted, to object to or restrict how we process it, to receive it in a portable format, and to withdraw consent where processing is based on consent. You also have the right to complain to your local data protection authority.

To exercise any of these rights, contact us using the details below. We may need to verify your identity before acting on a request, and we will respond within the period required by applicable law.

Children

This website and our services are intended for business and professional audiences, and are not directed at children. We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, contact us and we will delete it.

Third-party links

Our site links to third-party websites and platforms that we do not control, including social media profiles. This policy does not apply to them, and we encourage you to read the privacy policies of any site you visit.

Changes to this policy

We may update this policy from time to time to reflect changes in our practices, technology, or legal requirements. When we do, we will revise the date at the top of this page. Material changes will be made clear on this page.